Did you know that the majority of our customers recommend IGS to their friends and loved ones? We’re proud of that number, because it means we’re helping as many families as we can, as often as we can.
Read the experience of customers throughout the area who were kind enough to lend their time and voice to talk about their experiences using Individual Growth Services.
JUNE 21, 2022 – “We have been very satisfied with the services provided by the management and staff at IGS/Prime Horizon. We know from experience that they will go out of their way to make things happen. Case in point, our son was in the apartment program for a lot of years, however, he was experiencing a variety of health and social setbacks. This all started about the time covid hit the U.S. Being a social guy, this was difficult for him to deal with long stays at home during the shutdown… Doctors were not really trying to see patients, so his situation worsened and when he did see Doctors, they did not know what was causing him such issues. We are thankful that the staff was able to get him to most appointments as we now live in northern WI. When a diagnosis was finally provided, our son was physically weak and mentally stressed and given a high dose of medication. That started the ball rolling. We had many meetings and finally it was decided by all involved that he should leave the apartment program and take residence in an IGS group home. He was very excited, and staff worked long and hard to get him moved and settled. It was extremely important that he get his meds on time and eat at regular intervals. The group home provided the needed 24 hour per day staff and they have gone out of their way to make our son feel welcome and to assist with his therapy appointment and exercises. He can still come up and spend time with us for long weekends. We have had an extremely positive relationship with the management and staff at IGS/Prime Horizon… We would like to say Thank you and encourage anyone needing their services to check them out. We would be willing to talk to anyone and you can get my contact information from IGS/Prime Horizon.”
JUNE 19, 2022 – “I am very pleased with the care given to my daughter by Individual Growth Services. My daughter, Lesley, has lived and thrived at Cornerstone Group Home since she moved there in 2014. She is embraced and accepted by the staff and residents living at her home. The Group Home is clean, meals are healthy and home made. Community outings are fun daily events for the residents. My daughter’s health has improved and she has progressed emotionally while living at Cornerstone.”
JUNE 19, 2022 – “When I first toured the IGS group home (where my son has happily lived for the past seven years), I felt one thing – family. The staff and residents embraced him immediately. Communication is open, encouraged and met with respect and kindness. The staff and residents work collaboratively to honor individual interests and abilities, respect client rights and encourage and coach individual responsibilities. Rather than feeling like my son had moved, I felt like my family had grown even larger.”
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